FAQ
We have clear, to-the-point answers to your questions.
When you reach out to a commercial HVAC contractor like Service Unlimited, you probably have some questions. Fortunately, we’ve taken the most common ones we receive and answered them for you here. Review this list to see if your question is here. If it isn’t, reach out to us today to ask.
Commercial HVAC Repair And Maintenance FAQs
Q: Is Service Unlimited, Inc. hiring?
A: Please refer to our employment page to view open positions or to submit an application.
Q: Does Service Unlimited, Inc. do residential work?
A: No. We are a commercial, industrial, and institutional mechanical firm. Our focus is on businesses, offices, schools, medical facilities, and churches throughout the tri-state area.
Q: If I am interested in finding out about service agreements, who do I contact?
A: Ryan O’Hara is our technical sales associate and he is happy to give you information regarding our service agreements. You can reach Ryan directly at (302) 356-1264 or by calling our main office at (302) 326-COOL.
Q: Can I place a service call if I am not under contract with your firm?
A: Yes. We’re happy to service non-contract customers. However, our business operates with contract customers receiving priority scheduling and preferred labor and material rates. Outside of normal business hours, emergency services are reserved for contract customers only. We encourage new customers to follow up a service visit with a free evaluation from our sales department on a preventative maintenance (PM) agreement that will help you avoid unnecessary breakdowns and expenses.
Service And Installation FAQs
Q: Can you handle new equipment installation?
A: Yes, we can. Our construction division manages all of our installations for new equipment projects.
Q: Which parts of the HVAC process can you handle for me?
A: Service Unlimited, Inc. is a single source provider of all aspects of HVAC installation, repair, and maintenance. That means we’re equipped to be your primary provider for the design, construction, installation, testing and inspection, maintenance, and service of advanced refrigeration, heating, air conditioning, ventilation, and building management control systems. All project details can be completed in house—from A to Z.
Q: How can I save money on energy bills?
A: Making sure that your HVAC system is operating at peak efficiency will definitely save you money on energy bills. We recommend an annual condenser coil cleaning along with your preventative maintenance so that all of the moving parts in your system are operating as they should. This will help maximize the heat transfer, which allows your unit to cool/heat more efficiently while using less energy.
Indoor Air Quality FAQs
Q: Why does indoor air quality (IAQ) matter?
A: IAQ matters because it describes how the air in your building affects occupants’ health, comfort, and ability to work. If your building has good air quality, the occupants will be healthy and comfortable, and they will work well. Poor indoor air quality can cause breathing problems and discomfort for building occupants, among other problems.
Q: Which HVAC factors contribute to good IAQ?
A: Your HVAC system should control inside and outside pollutants, have a good supply of fresh outdoor air, and maintain comfortable temperatures and humidity levels throughout your building. If it meets all these requirements, your HVAC system helps your building maintain good indoor air quality.
Q: What do signs of poor indoor air quality look like?
A: Signs of poor indoor air quality include:
- Poor building ventilation
- Excessive dust
- Dampness as a result of building or HVAC system leaks
- Contaminated air inside your building
- Occupants exhibit shortness of breath, headaches, fatigue, cough, dry eyes, or fever
Q: How can you tell if the IAQ causes health problems?
A: Ask your facility’s occupants when their symptoms occur. Do the symptoms go away when occupants go home? If they do, then your IAQ may need improvement.
Q: How can you tell if there’s an IAQ problem in your building?
A: Look for the signs listed above. If your building and its occupants exhibit those problems, reach out to your HVAC contractor. While there’s no single test that can diagnose poor IAQ in a building, your HVAC contractor can perform a walkthrough to examine your HVAC system’s condition. Then they can determine whether your HVAC system is contributing to poor air quality in your facility.
